Who we are: Our website address is: https://papaappliances.co.uk.

Privacy policy

This Privacy Policy helps you understand what Personal data we collect, why we collect it and how we keep it private.

We may collect the following information:

• Name
• Address including postcode
• Phone numbers both landline and mobile
• Email addresses
• Date of birth
• Items sold including Manufacturer, model, serial number and date bought

What we may do with the information we collect

• For delivery/collection of equipment
• Emailing of offers from us if agreed by you
• We offer extended warranties
• Third-party warranty providers
• We provide your details to a manufacturer if an in-warranty repair is required
• If there is a manufacturer promotion we provide details to that manufacturer
• We may provide your details if a manufacturer requires this for a safety recall
• Notification to the Police in case of fraud

Security of your information we make sure that any information gathered is kept safe ether gathered in our shop or on our website In order to prevent unauthorised access or disclosure,

What personal data we collect and why we collect it

- Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

- Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

- Contact forms/Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

- Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

- Analytics / Who we share your data with / How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

- What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

- Where we send your data

Visitor comments may be checked through an automated spam detection service.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies

• Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to navigate our website and use its features. When you return to the site, they enable us to remember the products that you’ve looked at or added to your basket.
• Personalisation cookies. These allow us to recognise and count the number of visitors to our website, and see how they use it. This helps us to learn where we can improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We will track the volume of people on our site, where they click and where they exit the site.
• Remarketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third-party service providers so that we can show adverts that are relevant to you elsewhere on the internet.

Take control of your personal data

You can choose to restrict the collection or use of your personal data by

• You will be offered the choice whether you would like to receive marketing offers and you can opt-out by ticking the box if you would not like promotional offers sent to you

We will never pass your information on two third parties or neither will we lease or distribute this information. We will only ever use your personal information to send promotional offers when we are required to contact you, when we are required to comply with our legal obligation and when it is in your vital interest.